SK Academy
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Madondo Mahlaule

Senior ICT Manager

Stand No 48 Uitspanning A Dennilton 082*****86 d*****m@basani.co.za
Student Number: SKA202600001

About

"Highly accomplished Senior ICT Manager with expertise in ITIL, COBIT, and ISO27001, driving digital transformation through strategic leadership and technical excellence. Proven track record in Green ICT, SDLC, and DevSecOps, with a focus on cybersecurity, data analytics, and cloud adoption. Skilled in multiple programming languages, including PHP, JS, Python, and C#, with expertise in SQL and NoSQL databases. Proficient in business intelligence tools such as PowerBI and Tableau."

Experience

Director / Project Manager

Softkings IT Solutions

2012 — 2023

Delivering end-to-end ICT projects across Africa. EABL Kenya: Built Joomla sites for 6 subsidiaries + migrated on-prem to Azure for scalability & cost savings. KZN Film Commission: Developed PHP-based Film Funding System with workflows, scoring & POPIA-compliant reporting. rfqGuy: Created Laravel Tender Management SaaS with vendor portals, bid tracking & audit trails. Green ICT Strategy: Advised EABL & Freshvalue on carbon-aware cloud, e-waste management & digital efficiency. Network Transformation: Freshvalue (SD-WAN/SASE across 12 stores, ZTNA, 60% MPLS savings); xTreme Force (private LTE/5G backbone for real-time guard ops & CCTV). xTreme Security System: Led full SDLC of custom PHP/Laravel platform with React frontend, GIS mapping, mobile guard app & automated client reporting—cut response times by 35%. Stack: PHP, Laravel, Joomla, MySQL, Azure, Docker, SD-WAN, Zero Trust, Power BI. Agile delivery, DevSecOps, SOPs, team leadership. Driving secure, sustainable tech that delivers measurable ROI

IT Manager

South African Council for Educators

2024 — 2024

• Managed a team of 15 IT professionals, resulting in a 25% increase in operational efficiency. • Designed and implemented a cloud-based infrastructure, reducing IT costs by 30%. • Developed and executed a comprehensive IT strategy, resulting in a 99.9% uptime rate. • Improved IT service desk response times by 40%, resulting in a significant increase in customer satisfaction. • Conducted a thorough network security audit, identifying and remediating critical vulnerabilities.

Senior Laveral Developer

Softkings IT Solutions

2025 — 2026

• Developed and maintained 15+ enterprise-level applications using Lavarel, resulting in a 30% increase in client satisfaction. • Improved code quality by 25% through implementation of automated testing and continuous integration practices. • Built a scalable and secure Lavarel-based e-commerce platform, increasing online sales by 50% within 6 months. • Mentored and trained 3 junior developers, resulting in a 20% reduction in project delivery time. • Designed and implemented a data-driven analytics dashboard using Lavarel and Chart.js, increasing business insights by 40%.

Senior ICT Manager

SK Academy

2024 — 2026

• Improved ICT infrastructure efficiency by 30% through strategic upgrades and resource optimization. • Increased network uptime to 99.99% by implementing redundant systems and rigorous maintenance. • Reduced ICT costs by 25% through effective budgeting and resource allocation. • Developed and implemented a comprehensive cybersecurity framework, resulting in a 50% reduction in security breaches. • Boosted employee productivity by 20% through the introduction of innovative collaboration tools and training programs.

Education

SK Academy

Google Data Engineer

2026

andChange

Prosci Change Management Practitioner

2025

ETDP SETA

Assessor & Moderator

2025

Rosebank College

Diploma in ICT Programming

2011

Technical Skills

PHP Development Laravel Framework Microsoft Azure Cloud Secure SDLC & DevSecOps CI/CD Pipeline Management Agile & Scrum Project Delivery ITIL 4 Service Management Zero Trust Architecture Cloud Migration & Hybrid Infrastructure Infrastructure as Code (Terraform/Ansible) SD-WAN & Network Transformation Cybersecurity & GRC Compliance Business Intelligence & Power BI Green ICT & Sustainability Strategy Stakeholder & Vendor Management IT Strategy & Digital Transformation SOP Development & Process Optimization Database Management & SQL Optimization Cross-Functional Team Leadership Budget Forecasting & FinOps

Languages

English (Fluent) Native / Fluent
Sepedi (Fluent) Native / Fluent
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